§1 Scope of application and definition of terms

(1) These General Terms and Conditions (GTC) apply to all contracts between
ReachCon GmbH
Managing Directors: Maximilian Schüttfort, Philipp Fuchs
Schlüterstraße 2
D-20146 Hamburg
E-mail: info@reachcon.de
– hereinafter “Provider” –
and the customer for the provision of digital content or services, in the version valid at the time of the order.

(2) A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that cannot be attributed primarily to their commercial or independent professional activity (Section 13 BGB).

§2 Formation of the contract

(1) The presentation of our digital content on the website does not constitute a legally binding offer, but a non-binding invitation to the customer to submit an offer.

(2) By completing the order process, the customer submits a binding offer to conclude a contract. The contract is concluded when the provider accepts this offer by sending an order confirmation by email or by providing the content.

(3) The ordering process takes place in the following steps:

1. Selection of the product

2. Confirmation by clicking on the “Order” or “Buy” button

3. Checking the details in the shopping cart

4. Entering customer data or registration

5. Selection of the payment method

6. Consent to general terms and conditions, data protection and, if applicable, waiver of right of withdrawal (for instant access to digital content)

7. Binding submission of the order by clicking on “Order with obligation to pay”

(4) The text of the contract is saved by the provider. The order data and the GTC are sent to the customer by e-mail. Past orders can be viewed in the customer account.

§3 Prices, payment, due date

(1) All prices quoted are inclusive of statutory VAT.

(2) Payment shall be made by prepayment, PayPal, SEPA direct debit or credit card (Visa, Mastercard, American Express).

(3) The invoice amount is due immediately upon conclusion of the contract.

§4 Provision of digital content

(1) The provision of digital content takes place immediately after conclusion of the contract or payment, provided that the customer expressly agrees that the provider begins with the service before expiry of the withdrawal period (§356 para. 5 BGB).

(2) The content shall be made available to the customer either by e-mail or via protected online access.

(3) It is the customer’s responsibility to provide a suitable technical environment for the use of the digital content.

§5 Retention of title

The content provided remains the property of the provider until full payment has been made.

§6 Right of withdrawal for consumers

Cancellation policy

You have the right to withdraw from this contract within fourteen days without giving any reason.

Withdrawal period:
Fourteen days from the date of conclusion of the contract.

In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. by e-mail or post).

Address for revocation:
ReachCon GmbH
Managing Directors: Maximilian Schüttfort, Philipp Fuchs
Schlüterstraße 2
D-20146 Hamburg
E-mail: info@reachcon.de

Timely dispatch of the notification is sufficient to meet the deadline.

Consequences of revocation

If you withdraw from this contract, we will refund all payments made, including any delivery costs, immediately and at the latest within fourteen days of the day on which we receive your withdrawal. The refund will be made using the same means of payment that you used for the original transaction, unless expressly agreed otherwise.

Note on the expiry of the right of withdrawal:
In the case of digital content, your right of withdrawal expires if

• you have expressly consented to us commencing performance of the contract before expiry of the withdrawal period, and

• you have confirmed that you are aware that you lose your right of withdrawal as a result of this consent.

§7 Sample withdrawal form

(If you wish to cancel the contract, please complete this form and send it to us).

An: ReachCon GmbH  
Geschäftsführer: Maximilian Schüttfort, Philipp Fuchs  
Schlüterstraße 2  
D-20146 Hamburg  
E-Mail: info@reachcon.de

Hiermit widerrufe ich den von mir abgeschlossenen Vertrag über den Kauf der folgenden digitalen Inhalte:

_____________________________________________________

Bestellt am: ___________________

Name: ___________________

Anschrift: ___________________

Unterschrift (bei Brief): ___________________

Datum: ___________________

§8 Rights of use

(1) The customer receives a simple, non-transferable right of use for personal use of the content provided.

(2) The contents may not be passed on, reproduced or made publicly accessible – not even in extracts – unless expressly authorized by ReachCon.

§9 Warranty

The statutory warranty provisions for digital products apply (§§ 327 ff. BGB).

§10 Data protection

Information on the collection and processing of personal data can be found in our privacy policy at:
https://reachcon.de/datenschutz

§11 Contract language

The contract language is exclusively German.

Status: July 2025